Vanguard

Your Business. Your Privacy.

Privacy Policy for Vanguard Professional Consulting, LLC

Effective Date: 9/9/2024

Vanguard Professional Consulting (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [vanguardtechconsult.com] or engage with our services, including SMS messaging under 10DLC regulations. By using our services, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number (including mobile numbers for SMS), company details, job title, IP address, and other identifying data.
• Messaging Data: When you use our SMS services, we may collect message content, date and time of messages, delivery status, and recipient data.
• Usage Information: Information related to how you use our website and services, including pages viewed, links clicked, and browsing behavior.
• Cookies and Tracking Technologies: We may use cookies, beacons, pixels, and similar tracking technologies to collect information about your interactions with our site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and maintain our website, services, and SMS messaging under 10DLC regulations.
• To personalize user experience and deliver content tailored to individual preferences.
• To communicate with you, including responding to inquiries, providing support, and sending relevant updates via SMS and other channels.
• For data analysis, research, and monitoring the performance of our website and services.
• To comply with applicable legal obligations, such as regulatory requirements, industry standards, and enforcement of contractual agreements.

3. SMS Messaging and Compliance with 10DLC

By opting in to receive SMS messages from us, you consent to our use of your mobile phone number for messaging purposes under the 10DLC system. This means that we use 10-digit long codes for business messaging that comply with U.S. carrier regulations.

You may receive the following types of messages:

• Transactional alerts and updates related to your account or services.
• Promotional messages related to our products, services, or special offers.
• Informational content relevant to your engagement with Vanguard Tech Consult.

Your Rights with Respect to SMS Messaging:

• Opt-In and Opt-Out: You may opt-in to receive SMS messages by providing your mobile phone number during sign-up or other engagement with us. You may opt-out at any time by replying “STOP” to any SMS message you receive, or by contacting us directly.
• Message Frequency: Message frequency may vary. We will inform you of typical message frequency upon opt-in.
• Message and Data Rates: Standard message and data rates may apply. Please consult your mobile carrier for details.
• Vanguard Professional Consulting, LLC will not share your contact phone number with any other parties without your consent. We retain personal information, including messaging data, only as long as necessary for the purposes outlined in this policy or as required by law. Once personal information is no longer needed, we will securely dispose of it in compliance with industry standards, including the proper deletion, anonymization, or destruction of data.

5. Disclosure of Your Information

We may share your information with third parties in the following cases:

• Service Providers: We may share your data with third-party vendors, contractors, or partners who provide services on our behalf, including SMS delivery partners, hosting services, and analytics providers.
• Legal Obligations: We may disclose your information when required by law, such as in response to a subpoena, regulatory request, or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

6. Your Rights and Choices

You may have the following rights regarding your personal data under applicable laws:

• Access and Portability: You may request a copy of the information we hold about you and request to transfer it to another provider.
• Correction: You have the right to request corrections to any inaccurate or incomplete personal data.
• Erasure: You may request that we delete your personal data under certain conditions, including SMS messaging data.
• Restriction of Processing: You can request that we limit the processing of your data in specific circumstances.
• Objection: You have the right to object to the processing of your data, including for SMS marketing purposes.

To exercise your rights, please contact us at [insert contact email].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, or disclosure. This includes the security of SMS messaging data and compliance with 10DLC regulations.

8. International Transfers

We may process your information in countries other than your own, including those that may not provide the same level of data protection. In such cases, we ensure that appropriate safeguards are in place to protect your data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by updating the effective date at the top of this policy. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using the form below or at:

Email: contact@vanguardtechconsult.com